The AI Summit New York

2022 Agenda

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Panel: What is the Impact of Ethical AI on Customer Experience?

Dec 07, 2022
Industries Stage
AI will open almost infinite possibilities for targeting, engaging, selling, and enhancing customer experience at every single touch point. But what are the risks of marketing being too personalized and intelligently automated? What is the impact of Ethical AI on customer experience?
Speakers
Shelley E. (McLean) Kohan, Chief Strategy Officer of The Robin Report, Associate Professor - Fashion Institute of Technology
Trevor Gormley, Co-founder of Liquid Intelligence and Advisor - AI Journal
Sowmya Gottipati, Vice President, Global Supply Chain Technologies - Estée Lauder
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