Panel: What is the Impact of Ethical AI on Customer Experience?
Dec 07, 2022
AI will open almost infinite possibilities for targeting, engaging, selling, and enhancing customer experience at every single touch point. But what are the risks of marketing being too personalized and intelligently automated? What is the impact of Ethical AI on customer experience?
SpeakersShelley E. (McLean) Kohan, Chief Strategy Officer of The Robin Report, Associate Professor - Fashion Institute of Technology