The AI Summit New York

2023 Agenda

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Harnessing AI to enhance customer service in the FSI

Dec 07, 2023
Room 1A22
Finance Stage
  • AI technology has proven to be a game-changer for the financial services industry, particularly in the realm of customer service enhancement. Key advantages encompass improved customer service through AI assistants, personalized offerings, and advanced fraud detection.
  • Learn how industry leaders are developing and deploying AI technologies to serve their customers and deliver better customer services.
  • Deep dive into successful use cases and engage in discussions about the underlying challenges.
Chairperson
Liang Zhou, Data & AI Strategy - Chicago Trading Company
Speakers
Tazo Lezhava, Head of Data Science & AI - TBC Bank
Jordan Meyer, Senior Data Scientist - Vanguard
Steve Sarsfield, Director, Analytics & AI Product Marketing - OpenText
Natasha Pekelis, Head of AI/ML - Chicago Trading Company
Simon Flom, CEO - PAAL AI | Founder/CEO - OMP! AI; Founder/COO - Turbo Federal
View all 2023 Agenda

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