During this talk, attendees will hear about a growing trend in the online world - the use of artificial intelligence to promote safety and inclusivity. The use of such tools requires a careful balancing act - while AI enables moderation at scale, providing a more consistent and guard railed experience, that same scale means any inherent biases or bugs in the AI system can cause substantial issues. Platforms seeking to foster a truly rich community experience cannot afford to ignore these innovations; but nor can they rely on simply turning on an untuned AI and hoping for the best. This talk will provide an opportunity to explore the inherent nuance of trust & safety as well as the new challenges and opportunities AI brings to the fore.