Tired of inflexible AI solutions or simplistic DIY AI toolkits for enterprise knowledge management? Many organizations end up with a "Frankenstein's AI stack"—disparate systems that don't talk to each other, expensive integrations that break, and no way to measure performance holistically. This masterclass provides the antidote. We will show you how to stop buying into closed "black boxes" and start building a "glass box."

This session is a practical guide to designing Modular AI Knowledge Systems. Learn an architectural approach that decouples your core business knowledge from the AI software layers to serve it. By creating a common, composable knowledge layer, you can treat retrieval engines, AI agents and user experiences as interchangeable components, to create desired configurations of your technology stack.