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Intelligent CX: Elevating Customer Experience with Adaptive GenAI Agents
Dec 11, 2025
Headliners Stage
Headliners
- Explore how GenAI is reshaping the entire customer experience lifecycle, from first touch to loyalty
- Hear examples of AI-powered agents, content generation, and decision support
- Discuss the practical challenges: handoffs to humans, hallucination risks, governance, and performance monitoring
Session Type
Presentation
Content Focus
Technical
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