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Bhavesh Mehta
Bhavesh Mehta is an AI-first leader, engineer, and product strategist with over 20 years of experience building scalable technology systems and driving industry transformation. Currently leading customer support technology and engineering at Uber, Bhavesh applies conversational and generative AI to real-world problems, reducing operational costs and improving user experience at scale. Grounded in systems thinking and AI infrastructure, Bhavesh turns complex technologies into resilient, scalable platforms that deliver real-world impact.
He has held leadership roles at Cisco, VMware, and high-growth startups, where he launched innovative products, scaled teams across geographies, and authored multiple foundational patents in virtualization, storage, and AI. Bhavesh brings a rare blend of deep technical expertise and executive vision, bridging complex AI architectures with strategic business value. As an advisor to AI startups and a champion of responsible innovation, Bhavesh is passionate about democratizing AI for enterprises. In AI-First Leader, he distills his experience into actionable frameworks and case-based insights to help decision-makers lead with confidence, navigate AI’s risks, and unlock its full potential.