The AI Summit New York

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Jackie Dacanay - Fairmont Hotels

Jackie Dacanay

Director of Service Culture & Engagement, Fairmont Hotels

Jackie Dacanay combines innovative methodologies and neuroscience driven strategies to transform workplace cultures, fostering a sense of bbelonging, collective ownership, and collaboration. Her work helps teams build a more engaged and productive workforce by addressing organizational challenges through a blend of positive psychology and the "happy" and "play" at work philosophy.

Jackie has been recognized as one of Chief Navigator's Top 10 HR Executives and has received numerous accolades, including the Silicon Valley 40 under 40 award, the YWCA Silicon Valley Tribute to Women in Leadership award, the CHLA Women in Leadership award, and inclusion in Diversity Women Magazine’s Power 100. Over the past 20 years, Jackie has worked with a various organizations, helping them reduce turnover, increase employee retention, and improve both engagement and guest satisfaction scores. Her focus on creating psychologically safe environments allows teams to thrive, ensuring sustainable success and vibrant workplace dynamics.

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