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Nixalkumar Patel
Nixalkumar Patel is an industry leader in AI-driven digital transformation and serves as a Senior Product Manager at LG Electronics. At LG, he has spearheaded large-scale innovations across D2C and B2B platforms, introducing Agentic Customer Experience (CX) ecosystems that embed autonomous intelligence into every stage of the customer journey. His work has set new benchmarks in adaptive commerce, shaping how enterprises around the world apply AI to balance customer experience, operational efficiency, and sustainability. By bridging strategy, product, and technology, he helps organizations reimagine how AI can deliver scalable, responsible, customer-centric innovation.
In addition to his leadership at LG, Nixalkumar is an author and trusted voice on AI and digital transformation, recognized for insights that empower organizations to adopt emerging technologies responsibly and at scale. He has been recognized for his leadership as a peer reviewer for esteemed journals and as an invited judge for leading innovation awards. He has also received multiple honors for excellence in AI and digital innovation, underscoring his influence as both a strategist and practitioner.
Grounded yet forward-looking, Nixalkumar is known for making complex ideas about AI practical and actionable, while inspiring teams to embrace the next generation of intelligent, adaptive systems.
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10-Dec-2025Next Generation StageWhen AIs Team Up: The Rise of the Multi-Agent Stack
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