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Ryan Hefner
Chief Architect,
Vanguard
Ryan is a chief architect within Vanguard's Workplace Solutions division and is a thought leader in GenAI, agentic architecture, and AI-based experiences. He is passionate about building the technology and AI strategy that will power the client experience of the future. Ryan has worked in a variety of roles and technologies shaping and delivering software solutions to achieve business outcomes.
Sessions
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10-Dec-2025GenAI StageAI for CX: How AI generated experiences improve CX