Generative AI has the potential to transform every aspect of society, including the insurance industry. In this session, we’ll discuss Northwestern Mutual’s comprehensive approach to developing GenAI capabilities – understanding the critical technical and organizational pillars needed for building a foundation that is both flexible and scalable. Join us as we share our journey to deploy GenAI enterprise-wide to improve operating efficiency, boost financial advisor effectiveness and accelerate organizational velocity. We’ll also detail the practical lessons learned along the way, from prioritization to production.